Getting Feedback from Customers
The landscape of the average person is a very connected one. As consumers, we are constantly bombarded with requests for our time and attention. Surveys and focus groups only capture a sliver of the...
View ArticlePodcast: Referrals & Reviews Part 1
Today’s customer, or client, if very well informed. Much of this information comes from reviews on the internet. The effect of internet referrals and reviews on the internet is so important that if...
View ArticlePodcast: The Corona Effect
Greetings, The way customers find out about your product has changed. Customer reviews no play a huge role in the success of your products. Join me for a short discussion about this. This podcast was...
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